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장미경 ( Jang Mi-Kyung ) - 서울대학교병원
최윤경 ( Choi Yun-Kyung ) - 서울대학교병원
황지인 ( Hwang Jee-In ) - 한국보건산업진흥원
황정해 ( Hwang Jeong-Hae ) - 건강보험심사평가원
김은경 ( Kim Eun-Kyung ) - 을지의과대학교 간호대학
박노현 ( Park Noh-Hyun ) - 서울대학교병원
이지영 ( Lee Ji-Young ) - 서울대학교병원
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Abstract
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Purpose: To identify job satisfaction of hospital employees and the relating factors.
Methods: The study sample was a total of 1,031 healthcare workers(doctors, nurses, pharmacists, medical engineers, office workers, etc) at a tertiary teaching hospital. The data were collected using a questionnaire developed by a expert group. The questionnaire consisted of 21 items including job characteristics, organizational culture, and personal characteristics on the five Likert scale.
Results: The overall satisfaction on job characteristics was 3.24 on the five Likert scale. The satisfaction of each item was 4.14 in role clarity, 3.26 in communication participating rate, 3.10 in work variety, 3.06 in autonomy, and 2.64 in workload. The overall satisfaction on organizational culture was 3.00. Particularly, the satisfaction on collaboration was 3.83, co-worker´s support, 3.73, identity, 3.62, education/training opportunity, 3.12, pay, 2.62, welfare, 2.35, promotion, 2.34, and organizational conflict, 2.00. The level of satisfaction on personal characteristics was 3.00. In the satisfaction of each item, the score of disposition was 3.83, contribution to the hospital, 3.75, pride as a member of hospital, 3.70, and attitude on job performance, 3.68. The correlation between satisfaction and other variables was statistically significant with the exception of work variety. The satisfaction related significantly to loyalty index(r=.486, p=.000), autonomy(r--.415, p=.000), pride as a member of hospital(r=.411, p=.000), supervisor support(r=.364, p=.000).
Conclusions: The results showed developing organizational strategy to promote job satisfaction can decrease the turn-over rate -and increase loyalty to the organization. It will contribute to enhance productivity in hospital.
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KeyWords
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직무만족, 병원근무자
Job satisfaction, Hospital employee
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원문 및 링크아웃 정보
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등재저널 정보
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